gt99d Privacy Policy — Your Data, Your Rights
At gt99d, your privacy is treated as a core responsibility — not an afterthought. This Privacy Policy explains precisely what personal data we collect, how we use it, who we share it with, and the controls you have over your own information on Bangladesh's premier online casino and cricket betting platform.
How gt99d Protects Your Privacy
We have built our data practices around six core principles that govern every decision we make about your personal information on the gt99d platform.
Minimal Data Collection
gt99d collects only the personal data that is strictly necessary to operate your account, process your transactions, and comply with applicable regulations. We do not collect data speculatively or for purposes beyond what is disclosed in this policy.
End-to-End Encryption
All data transmitted between your device and the gt99d platform is protected by industry-standard SSL/TLS encryption. Sensitive data at rest — including payment information and identification documents — is stored using strong encryption protocols.
Your Right to Access
Registered players on gt99d have the right to request a complete copy of the personal data we hold about them at any time. Requests are fulfilled within a reasonable timeframe and at no cost to the player. Contact [email protected] to make a data access request.
Right to Erasure
Subject to our legal obligations — including anti-money laundering record-keeping requirements — you may request the deletion of your personal data when you close your gt99d account. We will confirm the scope of any deletion and explain any data we are required to retain.
No Unauthorised Sharing
gt99d does not sell, rent, or trade your personal data to third-party marketers. Data is shared only with vetted service providers who assist in operating the platform, and only to the minimum extent necessary for those specific operational purposes.
Transparent Communication
If gt99d ever experiences a data security incident that materially affects your personal information, we will notify affected players promptly and clearly — explaining what happened, what data was involved, and what steps we are taking to address the situation.
1 Introduction
gt99d is committed to safeguarding the privacy of all individuals who interact with our platform. We recognise that the personal data you provide to us is important to you, and we take our responsibility as a data controller seriously. This Policy sets out, in clear and accessible language, the full picture of how your data is handled from the moment you first visit gt99d.io to the point at which you close your account and beyond.
This Policy applies to all personal data collected through the gt99d website at gt99d.io, any mobile-optimised version of the platform, and any communications between you and the gt99d support team. It covers data collected automatically through your use of the platform as well as data you provide directly during registration, verification, or customer support interactions.
gt99d operates primarily for the benefit of players based in Bangladesh. Where this Policy references applicable law or data protection obligations, it refers to the laws and regulatory frameworks applicable to online platforms and the processing of personal data within the context of the Bangladesh market.
2 Personal Data We Collect
2.1 Data You Provide Directly
When you register for a gt99d account, use the platform, or contact our support team, you provide us with personal data including:
- Identity data: Full legal name, date of birth, gender;
- Contact data: Email address, mobile telephone number, residential address;
- Verification data: National Identity Card (NID) number or copy, passport number or copy, driving licence details — collected as part of our KYC process;
- Financial data: Mobile financial service account identifiers (bKash, Nagad, Rocket, Upay numbers), bank account details for supported bank transfers, deposit and withdrawal history;
- Account credentials: Username, encrypted password, security question responses (if applicable);
- Communications data: Messages sent to gt99d via live chat, email, or support ticket systems.
2.2 Data Collected Automatically
When you access and use the gt99d platform, certain data is collected automatically through technical means, including:
- Technical data: IP address, browser type and version, operating system, device type, screen resolution;
- Usage data: Pages visited, games played, bets placed and their outcomes, session duration, click patterns, and navigation paths through the platform;
- Transaction data: Deposit amounts, withdrawal requests, bonus redemptions, wagering activity, and balance history;
- Cookie data: Data stored via cookies and similar tracking technologies, as described in Section 5.
2.3 Data Collected from Third Parties
In some circumstances, gt99d may receive personal data about you from third parties, including:
- Payment processors and mobile financial service providers (bKash, Nagad, Rocket), who may confirm transaction status and account validity;
- Identity verification service providers engaged by gt99d to assist with the KYC process;
- Fraud prevention and risk management partners, who may provide information to help us detect suspicious activity.
3 How We Use Your Personal Data
gt99d uses the personal data we collect for the following specific purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity data, contact data, account credentials |
| Processing deposits and withdrawals | Financial data, identity data, verification data |
| KYC and age verification | Verification data, identity data, date of birth |
| Fraud prevention and security monitoring | Technical data, usage data, financial data |
| Responsible gaming tools and controls | Usage data, transaction data, account credentials |
| Customer support and dispute resolution | Communications data, identity data, transaction data |
| Platform analytics and improvement | Usage data, technical data, cookie data |
| Promotional communications (with consent) | Contact data, usage data |
| Legal and regulatory compliance | All categories as required by applicable law |
gt99d will not use your personal data for any purpose that is incompatible with the purposes listed above without first seeking your consent or establishing a separate legal basis for such processing.
4 Legal Basis for Processing
gt99d processes your personal data on the following legal bases, depending on the specific purpose of the processing activity:
- Contract performance: Processing necessary to perform our contractual obligations to you as a registered player, including account management, payment processing, and game access;
- Legal obligation: Processing required to comply with applicable legal and regulatory requirements, including anti-money laundering (AML) obligations, KYC verification, and age verification;
- Legitimate interests: Processing necessary for gt99d's legitimate business interests, including fraud prevention, platform security monitoring, responsible gaming operations, and analytics — provided those interests are not overridden by your fundamental rights and freedoms;
- Consent: For processing activities that are not strictly necessary for the above purposes — such as sending you promotional communications about gt99d bonuses, new games, or seasonal offers — we rely on your freely given, specific, and informed consent. You may withdraw this consent at any time by contacting [email protected] or updating your communication preferences within your account settings.
5 Cookies & Tracking Technologies
5.1 What Are Cookies?
Cookies are small text files placed on your device by a website when you visit it. They allow the website to remember information about your visit, such as your preferred language, login status, and session data. The gt99d platform uses cookies and similar tracking technologies (including local storage and session storage) to operate effectively and to improve your experience.
5.2 Types of Cookies Used
- Strictly necessary cookies: Required for the platform to function correctly. These include session cookies that maintain your logged-in state, security tokens, and load-balancing cookies. These cookies cannot be disabled without breaking core platform functionality.
- Analytical cookies: Used to collect aggregated, anonymised data about how users navigate the gt99d platform. This data helps us identify popular features, diagnose technical issues, and improve the overall user experience.
- Functional cookies: Used to remember your preferences and personalise your experience on gt99d, such as your last selected game category or preferred payment method.
- Performance cookies: Used to monitor platform performance metrics including page load times and server response times, helping us maintain platform stability.
5.3 Managing Cookies
You can manage cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies entirely, or to configure exceptions on a per-domain basis. Please note that disabling strictly necessary cookies may prevent you from accessing certain features of the gt99d platform, including logging in to your account.
6 Data Sharing & Disclosure
6.1 Service Providers
gt99d engages a limited number of trusted third-party service providers who process personal data on our behalf in order to operate the platform. These providers are contractually bound to process your data only as directed by gt99d, to maintain appropriate security standards, and not to use your data for their own purposes. Categories of service providers include:
- Payment processing and mobile financial service operators (bKash, Nagad, Rocket, Upay and bank partners);
- Identity verification and KYC service providers;
- Fraud prevention and anti-money laundering screening services;
- Platform hosting, cloud infrastructure, and content delivery providers;
- Customer support technology providers (live chat and ticketing systems).
6.2 Legal Disclosures
gt99d may disclose your personal data to law enforcement agencies, regulatory bodies, or other governmental authorities where required to do so by applicable law, court order, or regulatory direction. We will notify you of any such disclosure unless we are legally prohibited from doing so.
6.3 Business Transfers
In the event that gt99d undergoes a merger, acquisition, or sale of all or substantially all of its assets, your personal data may be transferred to the successor entity as part of that transaction. You will be notified in advance of any such transfer and of any changes to this Privacy Policy that result from it.
6.4 What We Never Do
gt99d will never sell, rent, lease, or trade your personal data to third-party marketers, data brokers, or advertising networks under any circumstances.
7 Data Retention
gt99d retains your personal data for as long as your account remains active and for a defined period thereafter, in accordance with applicable legal obligations and our legitimate business interests. The following general retention principles apply:
- Active account data: Retained for the full duration of your account's active status on the gt99d platform;
- Transaction and financial records: Retained for a minimum of five years following each transaction, as required by applicable anti-money laundering and financial record-keeping regulations;
- KYC and identity verification documents: Retained for a minimum of five years following account closure or the completion of the relevant verification process;
- Customer support records: Retained for a minimum of two years following the resolution of each support interaction;
- Marketing consent records: Retained for as long as you hold a gt99d account, or until you withdraw consent, whichever is earlier.
Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymised in a manner that prevents re-identification.
8 Data Security
gt99d implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security framework includes:
- SSL/TLS encryption: All data in transit between your device and gt99d servers is encrypted using Transport Layer Security (TLS) with strong cipher suites;
- Encryption at rest: Sensitive data stored on gt99d infrastructure — including payment information and identity documents — is encrypted using strong symmetric encryption standards;
- Access controls: Access to personal data within gt99d is restricted on a strict need-to-know basis. Staff with access to personal data are subject to confidentiality obligations and regular security training;
- Intrusion detection: gt99d operates automated monitoring systems that detect and alert on anomalous access patterns, brute-force attempts, and other indicators of potential compromise;
- Regular security assessments: gt99d conducts periodic security reviews of its platform infrastructure to identify and remediate vulnerabilities before they can be exploited.
While gt99d takes all reasonable precautions to protect your data, no online system can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and should notify us immediately at [email protected] if you suspect any unauthorised access to your account.
9 Your Rights
As a player on the gt99d platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request":
- Right of access: You have the right to request a copy of all personal data that gt99d holds about you. We will provide this in a structured, readable format within a reasonable timeframe;
- Right to rectification: You have the right to request that any inaccurate or incomplete personal data held about you is corrected without undue delay;
- Right to erasure: You have the right to request the deletion of your personal data, subject to our legal obligations to retain certain records (see Section 7);
- Right to restriction: You have the right to request that we restrict the processing of your personal data in certain circumstances — for example, where you contest the accuracy of the data while we are verifying it;
- Right to data portability: Where technically feasible, you have the right to receive your personal data in a machine-readable format and to request that it be transferred directly to another data controller;
- Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal;
- Right to object: You have the right to object to the processing of your personal data where gt99d relies on legitimate interests as the legal basis for that processing.
gt99d will respond to all data rights requests within 30 days. In cases of complexity or high volume, this period may be extended by a further two months, in which case we will notify you of the extension and the reasons for it.
10 Children & Minors
The gt99d platform is strictly prohibited for use by individuals under the age of 21. We do not knowingly collect personal data from anyone under this age. If we discover or are notified that personal data has been collected from a user who is under 21 years of age, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and have reason to believe that a minor in your care has registered on the gt99d platform or provided their personal data to us without your consent, please contact us immediately at [email protected]. We will investigate the matter promptly and take appropriate action.
11 Third-Party Links
The gt99d platform may, from time to time, contain references to third-party game providers (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi). While these providers power the game content available on our platform, their own privacy practices are governed by their respective privacy policies and are separate from this Policy.
gt99d is not responsible for the privacy practices of third-party content providers. We recommend that you review the relevant privacy documentation of any third-party software provider whose products you access through the gt99d platform if you have specific questions about how those providers handle personal data.
12 Updates to This Privacy Policy
gt99d reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the structure of our platform. When we make material changes to this Policy, we will update the "Last Updated" date at the top of this page and, where practicable, notify registered players via the email address associated with their account or via an in-platform notification.
Your continued use of the gt99d platform following the publication of any updated Privacy Policy constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed about how gt99d protects and uses your personal data.
If you disagree with any update to this Policy, you may close your account by contacting [email protected]. Account closure requests will be processed in accordance with our Terms & Conditions.
13 Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way in which gt99d handles your personal data, please contact our support team. We are committed to resolving all privacy-related enquiries promptly and transparently.
Email: [email protected]
Subject Line for Data Requests: Data Rights Request
Support Hours: 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6)
Platform: gt99d.io
For questions related to responsible gaming and self-exclusion, please visit our Responsible Gaming page. For general platform questions, our FAQ page addresses the most common topics raised by players in Bangladesh.
Your Privacy Is Protected — Now Enjoy the Platform
With a clear understanding of how gt99d handles your data, you can enjoy cricket betting, casino games, and more with complete confidence. Browse our full game library or log in to your account to get started.